Privacy Policy
ApexAI Automations
Effective Date: April 7, 2026 (Last Updated: April 7, 2026)
1. Introduction
ApexAI Automations (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website at https://apexauto.site/, use our AI-powered automation services, book appointments, or communicate with us.
We operate primarily in the United States (Kansas, Missouri, North Carolina, and South Carolina). While we do not currently process data from the European Union under GDPR thresholds, this policy incorporates best practices from GDPR, CCPA/CPRA, and other U.S. state privacy laws for transparency and compliance.
By using our services, you consent to the practices described in this policy. If you do not agree, please do not use our website or services.
2. Information We Collect
We collect the following categories of information:
User Inputs and Conversations: Prompts, messages, and interactions you provide when using our AI tools (powered in part by Grok AI).
Contact Details: Name, email address, phone number, and mailing address.
Payment Information: Billing details processed through our payment provider.
Usage and Technical Data: IP address, browser type, device information, cookies, and analytics data about how you interact with our site and services.
Account Information: Details related to your active account with us.
We do not knowingly collect data from children under 18.
3. How We Use Your Data
We use the information we collect for the following purposes:
Providing and improving our AI automation services.
Improving our AI models (including through analysis of anonymized or aggregated user inputs and conversations).
Delivering customer support and responding to your inquiries.
Processing payments and managing your account.
Marketing and promotional communications (you can opt out at any time).
Legal and regulatory compliance, fraud prevention, and security.
4. How We Share Your Data
We may share your information with the following third parties:
Service Providers: Go High Level (for CRM, marketing automation, and operations) and Stripe (for payment processing).
AI Providers: Grok (xAI) and related services that may process user inputs and conversations to deliver AI functionality.
Other Parties: As required by law, to protect our rights, or in the event of a business transfer (merger, acquisition, etc.).
We do not sell your personal information. We do not share data internationally outside of the United States in a way that requires additional transfer mechanisms at this time.
5. Data Retention
We retain your personal information for as long as your account remains active, or as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Conversation history and user inputs used for AI improvement may be retained in aggregated or de-identified form even after account closure.
You may request deletion of your data (subject to legal exceptions) at any time.
6. Security Measures
We implement reasonable security measures to protect your information, including encryption of data in transit and at rest. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights:
Opt-out of Marketing: You can unsubscribe from marketing emails at any time using the link provided in every email.
Deletion: Request deletion of your personal information (subject to legal retention requirements).
Access and Correction: Request a copy of the data we hold about you or ask us to correct inaccuracies.
Do Not Sell/Share: We do not sell your data, but you may opt out of any sharing for targeted advertising if applicable.
To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe (typically 30–45 days).
Note: Because some of our AI functionality relies on third-party models (such as Grok AI), certain inputs may be processed by those providers under their own privacy terms.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to analyze website traffic, personalize your experience, and improve our services. You can manage cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Privacy Contact ApexAI Automations 10210 W 56th Street Merriam, KS 66203 United States Email: [email protected]